خلاصہ

MUHAMMAD ADEEL KHAN
House # C-674 Shah Faisal Colony Nata Khan Goth Karachi.
Mobile: 0341-9812179
[email protected]

OBJECTIVE:

To attain professional excellence while serving at a challenging position in a reputable organization that offers opportunities of growth and development.

PERSONAL DATA:

Father Name: Izhar-Ud-Din
Date of Birth: 21th May’1992
N.I.C # 42201-8509844-1
Gender: Male
Marital Status: Married
Religion: Islam
Nationality: Pakistani

EDUCATIONAL SUMMARY:

S.S.C. (Matric) Science
Intermediate from Arts
Graduation (appeared)

Computer Skills

• Proficient with Microsoft Office applications Word, Excel

• Fully conversant with most using Windows software (Windows 9x, 2000 & XP)

Other Course

• 01 year course of AutoCAD – Civil drafting from Govt of Sindh Education Center
• English language course from IQ Institute

PROFESSIONAL EXPERIENCE:

*TCS Logistics Private Limited as (Project Officer at Customer Support-MMS)

Four years progressive experience in customer services and operations (MAIL MANAGEMENT SOLUTION DEPT) with below banks and multinational companies head offices, details are under mentioned.
Projects & Work Detail:
Cellular Phones Projects: (Ufone, Mobilink, and Telenor & Zong).
Banking Projects: (Muslim Commercial Bank, Allied Bank Ltd, bank Al Habib Ltd)




Sales support


• Respond day to day queries of Customers & Sales.
• Assists customers in all aspects of stationery, provides prompt, courteous customer service and professionally resolves customer issues.
• Ensure consistent & effective communication to all stake holders.
• Verify customer Invoices and billing processes.
• Maintains customer relationship and analyze customer feedback.
• Set and monitor measurable quality objectives for the continual improvement of sales support